Terms of Service

devexpertsstudio
Topolová 1130, 289 23 Milovice nad Labem 1, Czech Republic
support@devexpertsstudio.com

1. Who these terms apply to

These terms govern any engagement, package purchase, or use of devexpertsstudio's website by a client, whether a fixed-scope package bought through the site's checkout or a bespoke engagement agreed directly.

2. Engagement models

• Fixed-scope package — a defined deliverable, scope and price, as published on the relevant service page and confirmed in a written specification (the Build Log's entry 02) before build work starts.
• Monthly retainer — ongoing work (Scale Partnership, Maintenance & Support) billed monthly, governed by the scope and response terms stated for the relevant tier.
• Time-and-materials (Team Extension) — billed against an agreed hourly or daily rate for hours actually worked, invoiced monthly.

3. How scope and price are fixed

For fixed-scope packages, the price published (or confirmed in a Discovery/Survey step) is the price for the scope written into the specification. Scope discovered after the specification is agreed is treated as new scope: logged in writing and priced as an addendum before we act on it. We do not silently absorb or silently bill for out-of-scope work.

4. Payment terms

• Fixed-scope packages: invoiced 50% on start, 50% on delivery, unless otherwise agreed in writing.
• Monthly retainers: invoiced monthly in advance.
• Time-and-materials: invoiced monthly in arrears, against hours logged.
• Invoices are payable within 14 days unless otherwise agreed. Prices are ex-VAT; VAT is applied per the rules stated on /pricing/ and confirmed on each invoice.
• The checkout's payment step is a demonstration flow; real orders are invoiced directly (see the Privacy Policy §7 and the order-confirmation page).

5. Intellectual property and ownership

On receipt of final payment for a given engagement or delivered phase, all source code, documentation, and other work product created for that engagement transfer to the client, free of any license restriction from us, except for any pre-existing tools, libraries or components we've stated are third-party or open-source in the specification (which remain governed by their own licenses). Until final payment is received, work product remains our property.

6. Client responsibilities

Timely delivery depends on the client providing: a named decision-maker able to approve the specification and any changes to it; access to any existing systems, credentials or design assets the engagement needs; and reasonably prompt feedback on delivered work, including attendance at or review of weekly demos. Delays caused by the client extend the delivery window accordingly.

7. Warranties and liability

We warrant that delivered work will conform to the agreed written specification. Our liability for any claim arising from an engagement is limited to the fees paid for that specific engagement in the 12 months preceding the claim, except where liability cannot be limited under Czech or EU law (for example, liability for death, personal injury, or fraud).

8. Confidentiality

We treat information shared with us about your business, product or codebase as confidential, and will sign a mutual non-disclosure agreement on request before the Survey step of any engagement.

9. Governing law and disputes

These terms, and any engagement conducted under them, are governed by the laws of the Czech Republic. Any dispute not resolved directly will be subject to the exclusive jurisdiction of the Czech courts, without prejudice to any mandatory consumer-protection rights you have as a resident of another EU member state.

10. Changes to these terms

We may update these terms from time to time; the version in force for a given engagement is the one current when that engagement's specification was agreed.